What you can count on in Altamonte Springs
We Take Care of It From Day One
Medical Offices Covered
BAA signed, HIPAA safeguards documented and the EHR kept running from check-in to checkout.
Close to Your Office
About 25 minutes from our Orlando office, so onsite visits are easy to plan.
Problems That Stay Fixed
We find the root cause and follow up to make sure the fix held.
More Areas We Serve
Who we work with in Altamonte Springs
Altamonte Springs has a dense mix of medical offices around the hospital campus, specialists and therapy practices along State Road 436, and professional offices near Uptown Altamonte and Cranes Roost. We support practices and offices of 5 to 50 people that need dependable technology but do not want a full-time IT hire.
IT built around a patient schedule
For medical practices, a slow EHR at 8 AM backs up the whole day. We watch your systems around the clock, keep workstations and printers ready before the first patient arrives, and work directly with your EHR and imaging vendors. We sign a business associate agreement before we touch any system and document the HIPAA safeguards we put in place.
Professional offices too
Accounting firms, title companies, insurance agencies and law offices in Altamonte Springs get the same Solvera Shield security, a help desk that knows their software and same-day setup and removal of staff accounts.
An EHR downtime plan that works
Every practice has a bad morning eventually: an internet line drops or a cloud EHR slows to a crawl. We write a short downtime procedure with your practice manager, keep paper fallback forms ready and set up Solvera Backup Internet, so your front desk keeps checking patients in while we fix the problem.
Start with a free Tech & Security Blueprint
A Solver visits your Altamonte Springs office, reviews your computers, network, email, backups and security, and sends a plain-English plan within one business day.
Altamonte Springs IT support FAQ
Do you work with medical practices in Altamonte Springs?
Yes. We sign a BAA with every medical client, document HIPAA safeguards and work directly with your EHR vendor when something breaks.
How quickly can someone come onsite?
Our office is about 25 minutes away. Onsite hours depend on your plan, and we schedule visits around your patients and clients.
What does IT support cost?
Solvera plans are priced per person, per month. Your free Tech & Security Blueprint shows your exact price before you sign anything.